Shipping policy

We offer a host of shipping options to meet your requirements. Our main postal service is the Royal Mail 24. We aim to post on the same day when orders are received before 16:00 GMT. Orders received after this time will be posted the next business day.

We may be able to arrange a collection in person from our address in New Milton in the UK. Drop us a message using the 'Contact Us' form to arrange this.

All our packages are sent in protective packaging to ensure that your purchase arrives in a good condition.

OUR DELIVERY OPTIONS

UK Standard Delivery (includes Mainland, Highlands, Isles, Northern Ireland, Channel Islands & BFPO)	- FREE when you spend £20 or more - £1.30 on all other orders	Normally delivers in 1-2 working days 1st Class Royal Mail – Basic UK Tracking
UK Tracked and Signed	- £1.99 when you spend £25 or more - £3.99 on all other orders	Normally delivers in 1-2 working days 1st Class Royal Mail – Trackable
UK Next Day Delivery by 1pm (order before 3.00pm Monday-Friday for next day delivery)	- £3.99 when you spend £30 or more - £5.99 on all other orders	Delivers next day (excluding Sunday) Royal Mail Special Delivery - Trackable
EU International Delivery (Please see *Europe for more information)	Standard Delivery - £4.99	3-5 working days Royal Mail - Non-Trackable
	Tracked & Signed - £9.99	3-5 working days Royal Mail - Trackable
Zone 1Non EU International Delivery (Please see *Zone 1 for more information)	Standard Delivery - £5.99	5-15 working days Royal Mail - Non-Trackable
	Tracked & Signed - £9.99	5-15 working days Royal Mail - Trackable
Zone 2Non EU International Delivery (Please see *Zone 2 for more information)	Standard Delivery - £6.99	5-15 working days Royal Mail - Non-Trackable
	Tracked & Signed- £9.99	5-15 working days Royal Mail - Trackable

 

* Europe – Albania, Denmark (EU), Kyrgyzstan, Russia, Andorra, Estonia (EU), Latvia (EU), San Marino, Armenia, Faroe Islands, Liechtenstein, Serbia, Austria (EU), Finland (EU), Lithuania (EU), Slovakia (EU), Azerbaijan, France (EU), Luxembourg (EU), Slovenia (EU), Azores (EU), Georgia, Macedonia, Spain (EU), Balearic Islands (EU), Germany (EU), Madeira (EU), Sweden (EU), Belarus. Gibraltar (EU), Malta (EU), Switzerland, Belgium (EU), Greece (EU), Moldova, Tajikistan, Bosnia Herzegovina, Greenland, Monaco (EU), Turkey, Bulgaria (EU), Hungary (EU), Montenegro, Turkmenistan, Canary Islands, Iceland, Netherlands (EU), Ukraine, Corsica (EU), Irish Republic (EU), Norway, Uzbekistan, Croatia (EU), Italy (EU), Poland (EU), Vatican City State, Cyprus (EU), Kazakhstan, Portugal (EU), Czech Republic (EU), Kosovo, Romania (EU).

* Zone 1 – USA, Canada, North America, South America, Africa and Asia.

* Zone 2 – Australia, Belau (Palau), British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Cocos Islands, Cook Island, Coral Sea Island, Fiji, French Polynesia. French South Antarctic Territory, Keeling, Kiribati, Macao, Nauru Island, New Caledonia, New Zealand, New Zealand Antarctic Territory, Niue Island, Norfolk Island, Norwegian Antarctic Territory, Papua New Guinea, People's Democratic Republic of Laos, Pitcairn Island, Republic of Singapore, Solomon Islands, Tahiti, Tokelau Islands, Tonga, Tuvalu, US Samoa, Western Samoa.